Learn Pure’s Yoga Adventure Terms & Conditions
After we’ve received a confirmation from you about securing your space in a retreat with Learn Pure Yoga Adventure, a courtesy hold allows one week to send your initial deposit. This deposit is non-transferable after 30 days before the retreat begins. The deposit is always non-refundable and must be used within one year of the original retreat start date (details are below).
“Cancellation” is defined as not attending your scheduled Learn Pure Yoga Adventure retreat, including postponing or rescheduling. “You” refers to the guest booking a The Yoga Adventure retreat. “We” refers to the Yoga Adventure. It is your responsibility to read and understand our cancellation policy before making a reservation.
Learn Pure Yoga Adventure does not offer cash/check or credit card refunds for any reason.
A portion of your payment may be used as credit for another retreat within one year of your original retreat date.
We will gladly transfer your credit to another guest of the same gender for the same retreat you originally booked, with the same level of accommodations, unless we approve the changes in accommodation or gender.
Depending on when you cancel, cancellation fees may apply.
Learn Pure Yoga Adventure Retreats – Terms and Conditions
These terms and conditions are applicable for all bookings.
By completing an on-line reservation/booking and accepting these terms and conditions, or by placing your booking over the telephone, or by signing and posting/faxing a booking form, you accept these Terms and Conditions as a binding contract between Learn Pure Yoga Adventure Retreat (LP Yoga Adventure Retreat) on behalf of yourself and any other members of your booking. LP Yoga Adventure Retreat cannot accept your booking without a completed online reservation, or your verbal confirmation to proceed given over the telephone. A written/emailed confirmation sent to you by LP Yoga Adventure Retreat means LP Yoga Adventure Retreat has accepted your booking.
EMAIL ADDRESS & TELEPHONE
It is vital that LP Yoga Adventure Retreat has a valid email address. If you change this you should inform us immediately. We correspond by email. Once your booking has been made and we have received your deposit, all further correspondence is by email. We will also email you all of the information that you’ll require to get to the retreat location. We also require a mobile phone so we can contact your during your stay.
PAYMENT, RESERVATION AND DEPOSIT
Upon booking and confirmation that your requested dates for your chosen retreat are available we charge a non-refundable 30% deposit of the retreat price. Once this deposit has been paid it secures your dates. We cannot guarantee any reservation until your deposit has been received. The remaining balance of the retreat price, is due two calendar months before the retreat start date. Bookings made less than two calendar months before the retreat starts must be paid in full upon booking. You will be emailed a reminder for the balance and the date it is due to ensure payment is made in time. Payments are made by bank transfer into our bank account or via credit card (details will be sent to you to make payment). Failure to make your payment on time could result in you losing your booking.
Payment via Debit or Credit Card
Payments made by debit or credit card. Debit card carry no issuing surcharge. MasterCard and VISA credit cards carry at 2.5% surcharge. American Express credit cards are subject up to 3.5% surcharge. We do not store card details nor do we share customer details with any third parties.
ARRIVAL AND DEPARTURE TIMES
Guests rooms will be ready from 5pm on day of arrival. You may arrive before 5pm however; in any case, we are almost always able to arrange for you to at least drop your bags if you arrive early. If your flight is delayed or cancelled, you are required to contact the Retreat manager.
On your departure day please be ready to leave the retreat by meeting the Retreat Manager at 10am. All guests must have vacated the villa by 11am on the day of departure.
If LP Yoga Adventure Retreat is providing an airport pick up, you’ll need to arrive between the times designated. Should you arrive outside of these times you will need to arrange your own transfers to the retreat location. LP Yoga Adventure Retreat do not offer refunds for missed transfer.
CANCELLATION AND REFUNDS
If you cancel your booking more than two calendar months before your arrival date then your will lose your deposit only. If you cancel your booking between 8 weeks and 4 weeks prior to arrival then you will be liable for 50% of the retreat booking, and if you cancel less than 4 weeks prior to arrival then you will be liable for 100% of the retreat booking.
No exceptions to this policy can be made for any reason, therefore holiday insurance with a cancellation policy to cover any such rare occurrence is strongly recommended.
CHANGES TO BOOKING AND ACCOMMODATION
LP Yoga Adventure Retreat reserves the right to amend the booking dates. This may be due to several reasons, not limited to but including, war, adverse weather conditions, riots and or matters concerning participants safety, operational circumstances such as damage caused by fire, or the villa/s becoming unusable due to utility company work or lack of services, leaks, repair work or any other such reason. In these circumstances the booking may need to be adjusted accordingly. LP Yoga Adventure Retreat is not liable for any additional costs or losses that may be incurred by the client due to the change of booking. This includes, but is not limited to, any extra hotel reservations or car rentals, or the cost of non-refundable airline tickets. Situations may arise which, in our opinion, make it necessary for us to alter the normal booking schedule. If you cannot accept the dates of any new booking that LP Yoga Adventure Retreat propose then LP Yoga Adventure Retreat will refund monies you have paid for to us in full. We advise that your travel insurance covers holiday curtailment.
In the event before your arrival or during your stay your choice of room becomes unavailable or unusable for any reason we reserve the right to offer you an alternative room of the same level of quality, or to refund all monies paid to date and cancel the booking. We reserve this right in the case of availability clashes, unexpected, unforeseen or uncontrollable situations. Should LP Yoga Adventure Retreat successfully be able to you offer a similar room, a pro-rated refund for the difference will be refunded if the room offered is a lower cost for the same period. If LP Yoga Adventure Retreat is not able to offer a similar room then a full refund of monies paid will be returned, or in the case that some time has been used already at the room before it becomes unavailable then a pro-rata refund will be given. This constitutes the maximum liability of LP Yoga Adventure Retreat. LP Yoga Adventure Retreat are not responsible for any other expense or costs incurred including rearranging or cancelling flights or car hire. We strongly recommend holiday insurance cover.
LP Yoga Adventure Retreat recommends that you take out adequate travel insurance, including cover for medical treatment, accidents and repatriation, and holiday cancellation and curtailment.
It is your responsibility that you arrange, or ensure you have appropriate comprehensive travel insurance. This to include cover for illness, personal injury and travel delay/cancellation. We assume that such a policy is in force before you depart. You should bring the policy with you in case of an emergency.
RETREAT RATES AND PRICE GUARANTEE
Prices quoted on our website are those in effect at the time of viewing and remain guaranteed once the 30% reservation deposit has been paid. Once a price has been agreed and deposit paid CYR will not change this price under any circumstances, thus guarding against any future price increases.
We are responsible for providing the services listed on our website, where it is within our control. LP Yoga Adventure Retreat cannot guarantee that all items listed on our website will be functional at all times, however all endeavors will be made to rectify any problems as soon as we possibly can. We reserve the right without prior notice to withdraw any part or all of the facilities available, and to make such changes as may be necessary. Furthermore, it is agreed by you that the owners/operators of the retreat/s of LP Yoga Adventure Retreat are not the guardians of any customers safety and they, individually or collectively, cannot be held liable in any way for any occurrence, which might result in illness, injury, death or other damage, loss or theft to the customer, his property, or his family, heirs, or assigns. The liability of LP Yoga Adventure Retreat is limited to a total of the booking price irrespective of the title/claim.
SAFETY DEPOSIT BOXES
All of our rooms have safety deposit boxes where you can store your valuables, or a central safe. It is strongly recommended that it be used to store valuable items such as passports, cash, traveller’s checks, mobile phone, cameras, and jewelry. Any valuables left at the property are the guests’ sole responsibility and neither LP Yoga Adventure Retreat nor the staff can be held responsible for any loss or damage of personal property. If you do not remember the login code, please inform the villa representative immediately. The charges for opening the safety deposit box, replacing the lost key, and for changing the lock are EUR 75.
All Yoga and exercise classes are undertaken at your own risk. All guests will be asked to fill out and sign a pre medical questionnaire before attending the retreat/s to confirm you are sufficiently fit and healthy to take part in yoga classes and other physical activities. If you have any health conditions you will need to inform LP Yoga Adventure Retreat of these. We may ask you to provide a consent form from your doctor to confirm you can take part in physical activities. You are not permitted to enter our properties when wet from swimming, as the floors can be slippery. Damage or injury arising as a result shall LP Yoga Adventure Retreat will be blameless for any injuries incurred during your stay. Under no circumstances can glassware be taken into the pool area. LP Yoga Adventure Retreat will not be liable for any loss or damage to your personal property.
LOST AND FOUND
Items left at a property will be returned only upon request and at the guest’s expense. LP Yoga Adventure Retreat is not liable for lost items. LP Yoga Adventure Retreat will only hold items for fourteen (14) days before they are discarded.
Weather conditions can be unpredictable, and can change quickly and significantly. LP Yoga Adventure Retreat cannot be made liable for unpleasant or unsuitable weather conditions and no refunds are made for such conditions.
LP Yoga Adventure Retreat cannot predict construction plans in the area and therefore cannot be held responsible for any inconvenience. In the event of building works taking place by local authorities, private developers or neighbors, it is important to note that we are not responsible for such work and we are unable to stop such work taking place and we are unable to control the level of noise. We cannot be held responsible for any building works that take place during your retreat. No refunds can be given in the event of nearby construction.
Means any unusual and unforeseeable circumstances beyond our normal control, which the consequences of could not have been avoided even when exercising all due care. Such circumstances or events include, but are not limited to, war, or threat of war, riot, civil unrest, industrial disputes or strikes, unavoidable technical problems with the villa, transport, or closure or congestion of airports, terrorist activity, natural disasters, industrial disasters, fire, theft, flooding and adverse weather conditions. In the event of any of the above refunds or compensation payments cannot be made.
Verbal changes of contract are not valid unless agreed and confirmed in writing by LP Yoga Adventure Retreat
PRINTING, TYPING, TERMS & CONDITIONS, CALCULATION ERRORS AND OMISSIONS
LP Yoga Adventure Retreat reserve the right to correct any printing or typing errors, omissions or calculation mistakes at any time. We also reserve the right to amend our terms and conditions that apply to your booking at any time and without prior notice.
CONTRACT, COMPLAINTS AND SUGGESTIONS
LP Yoga Adventure Retreat is confident that you will not have any cause for concern during your retreat. However if you should have any problems during your stay this should first be brought to the attention of the retreat manager.
If you are not satisfied with the local resolution, then, any further comments or suggestions should be put in writing, within 14 days